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Frequently Asked Questions

What all can I do with ClearOne?

ClearOne's mission is to give more power to your business. Currently the software provides you all the necessary features to do billing to your Customers.
- Create all categories of Billing documents from Estimates to Delivery Challans to Invoices to Credit/Debit Notes.
- Create multiple types of Invoices like Export Invoices, SEZ invoices, Reverse Charge Invoices.
- It also provides a unique link to your invoice which can be shared with your customers. 
- You can also directly mail or print the invoice in one of the professional templates provided.
- A report of all invoices which you can download and use directly in Cleartax GST software for filing or share with your
  Chartered Accountant.
- Convert an Estimate into an invoice in One Click.
- Easiest way to create E-invoice and EWB - directly from your Invoice.
- Super fast, Super Accurate Billing.

Who all can use ClearOne?

ClearOne is a software for the small business owner. Anyone can start using ClearOne to generate invoices and other documents. All you need to do is sign-up with your mobile number and start using!

Does ClearOne have a free trial?

Yes, ClearOne is absolutely free to use for first three months. The mobile app for ClearOne is absolutely free. There are no subscription charges.

What all types of invoices can be created on ClearOne?

Tax invoice, Bill of supply, Export invoices and B2C invoices can be created on ClearOne.

Can I share my invoices or other documents with my customers?

Yes, you can share your documents either on email, Whatsapp (applicable only on mobile) or as an invoice link.

Is it possible to add multiple users?

Currently only a single user can be added. We are in the process of providing multi-user capability. Stay tuned for more updates!

Is there any limit on the number of GSTINs I can add on ClearOne?

As long as the user remains the same, there is no limit to the number of GSTINs you can add on ClearOne.

Does my data on ClearOne web sync to ClearOne mobile app?

Yes, if you have used the same mobile number to login to ClearOne on both mobile app as well as the web. All your data including invoices created, customers added, items added etc will be synced.

Will I be able to create e-Way Bills on mobile app?

No, you will have to use ClearOne web app to generate e-Way bills.

Is my data safe on ClearOne?

Cleartax stores user data on its cloud backend using 128-bit SSL encryption. Data is not shared with any external parties. Please find the Privacy Policy and Terms of Use for ClearOne for more details. 

Can I recover my data if my system crashes?

You need not worry about data recovery at all since all the data is stored on cloud based servers. Even if your system or mobile crashes, you can login via another system with your mobile number and recover your data in a jiffy.

Can I do accounting on ClearOne?

We are creating an Accounting module in ClearOne. It is expected to be live on the platform by October 2021. The module will contain Sales and Purchase Books, Expense books, Stock Management and detailed reports. 

Can I make or receive payments on ClearOne?

We are in the process of creating payment link feature on ClearOne. This is expected to be live by September 2021. You will be able to receive payments from your customers on your invoices or any documents once this feature goes live.

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